S231AJ1-Q01 LCD Panel Shipment Information :
Shipment Policies
Responsibility for Delays and Issues: While we are committed to helping you track your package, please note that we are not responsible for any accidents, delays, or other issues that are the responsibility of the shipping service. We will, however, assist you in tracking your package until it reaches you.
Address Verification: It is crucial to double-check your shipping address before completing your payment. Ensuring that the address is accurate helps prevent delivery issues and delays.
Shipping Notification: Once your package is processed for shipment, you will receive an email notification. This email will include the tracking number, which you can use to monitor your package's status online.
Customs Taxes and Duties: Customers are responsible for any customs taxes and duties applicable in their country. Please be aware of your local regulations regarding import charges to avoid unexpected fees.
Import Charges: Any additional import charges or fees imposed by your country are the buyer's responsibility. If a package cannot be delivered due to reasons attributable to the buyer (such as refusal to sign for the package), the buyer will be responsible for any additional costs incurred.
S231AJ1-Q01 LCD Panel Return and Warranty Information :
Return Policy
Inspection and Exchange: All goods undergo two inspections before shipment to guarantee quality. If you are not satisfied with your purchase, you may exchange the item within one week. To initiate an exchange, please contact us within 24 hours of receiving your purchase.
Condition of Return Items: Items must be returned in their original condition, including the box and all accessories. Items showing signs of man-made defects, such as breakage or scratches, are not eligible for return or exchange.
Return Shipping: For returning any items, please use EMS (Express Mail Service) or your local postal service to send the item back to us.
Warranty Policy
Warranty Duration: All items come with a six-month warranty, covering any issues not caused by human error or damage. If your item has a defect not caused by man-made problems, we will replace it for you free of charge.
Best After-Sale Service: We pride ourselves on providing excellent after-sale service. Should any problems arise, we are dedicated to resolving them to ensure customer satisfaction.
